Before you call to report an outage, check all circuit breakers or fuses to help determine if your service outage might be the result of a household problem.
If you have significant water damage in your home that might make it unsafe, call a licensed electrician for advice.
Visually inspect the area outside your home near the meter. If the meter or any of the piping and wires on the wall of your home or office is gone or looks damaged, call a licensed electrician.
If no problems are apparent, FKEC will reconnect your service or assist in determining whether you have a household problem.
We also care about the safety of our employees. We do not ask them to make repairs when conditions are unsafe or if the damaged area is flooded or inaccessible. In these extreme situations, we depend on your patience and understanding until we can restore power safely.