Florida Keys Electric Cooperative (FKEC) is starting the year with an update designed to enhance member experience — a newly refreshed electric bill format that is clearer and easier to read.
The updated bill design improves the layout and presentation of key billing information, making it simpler for members to quickly understand their charges and usage. The changes were made by FKEC’s billing provider with a focus on clarity, readability, and ease of use.
Members who do not receive a paper bill are already using SmartHub, FKEC’s secure online and mobile account platform. SmartHub offers convenient access to billing, payments, usage history, and account management tools anytime, anywhere. FKEC encourages all members to enroll and take advantage of these features.
As a member-owned cooperative, Florida Keys Electric Cooperative remains committed to providing safe, affordable, and reliable electricity — delivering more than 99% reliability through ongoing system improvements, dedicated employees, and a strong culture of preparedness — while continuing to enhance service and communication for the members of the Upper and Middle Keys.
To enroll in SmartHub, click the yellow login button at the top of your screen. For more information about your bill call FKEC Member Service at 305-852-2431.